For better-run healthcare

Healthcare consulting, made personal.

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Warnetta Wrighton, MHA brings over a decade of healthcare leadership to help providers, health systems, and payors improve operations, elevate patient experience, and deliver better care across their communities.

Warnetta Wrighton, healthcare consultant

Built on a decade of healthcare leadership

Warnetta Wrighton earned her Master of Healthcare Administration from the University of North Carolina Wilmington (2023) and her Bachelor of Science in Healthcare Administration from Purdue University Global with a 3.96 GPA, Golden Key Honor Society membership, and Student Ambassador recognition.

From the front lines of patient care to executive leadership at UNC Health, Duke Primary Care, and Elevance Health, she brings hands-on experience in practice management, patient experience strategy, process improvement, and regulatory compliance to every engagement.

What I do

Operational expertise across the care continuum

Practical, hands-on consulting grounded in real healthcare leadership, from primary care and FQHC practices to health systems and payor organizations.

  • Healthcare Operations & Practice Management

    Scheduling, staffing, resource allocation, and day-to-day practice leadership that keeps teams aligned and care delivery on track.

  • FQHC Practice Management

    Hands-on operational support for federally qualified health centers, including workflow design, staffing models, and day-to-day practice leadership.

  • Patient Experience Strategy

    Press Ganey data analysis, survey-driven process improvement, and actionable plans to elevate the patient journey.

  • Process Improvement & PDSA Cycles

    Structured quality improvement using PDSA methodology to identify bottlenecks, test solutions, and sustain gains.

  • Regulatory Compliance

    HIPAA, OSHA, and infection prevention policy alignment with ongoing unit-based performance improvement activities.

  • Care Coordination & Resource Utilization

    Member assessment, care plan development, and resource management to ensure appropriate, timely delivery of care.

  • EHR / EPIC Workflow Optimization

    EPIC super-user expertise to streamline clinical workflows, improve documentation, and support staff adoption.

Years of healthcare leadership experience

years leading operations, patient experience & care delivery across UNC Health, Duke Primary Care, and Elevance Health

Let's improve how your organization runs.

Partner with a healthcare leader who understands operations from the inside out.

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Testimonials

Nothing speaks louder than success.

“Warnetta brought structure and clarity to our practice operations when we needed it most. Her patient experience expertise and hands-on leadership made an immediate difference for our team and the communities we serve.”

Healthcare Leadership Partner North Carolina Health System

Ready to improve how your organization runs?

Reach out to discuss healthcare operations, patient experience, FQHC practice management, or care coordination consulting.

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